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Review Highlights
“Get the app for some great deals and check your weekly mail for coupons.” in 2 reviews
“I called in and ask for the meal of the day, they gave me a good answer and they were kind.” in 2 reviews
“My friend and I ended up leaving the place hungry since we had to share a burger.” in 2 reviews
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About the Business
Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack, Ultimate Cheeseburger, the Buttery Jack and the Sourdough Jack on our trademark toasted sourdough. If you seek good value, we offer Jack's Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don't dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
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Overall rating
78 reviews
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1 star
- Mar 12, 2024
While they are open very late, only the drive through is actually open. Service was slow but about equal to what you'd expect from a DT later in the night. I'd never tried Jack in the Box before but felt like the quality of food for a fast food place late at night was acceptable.
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Jack B.
Apr 15, 2024
We appreciate the review and hope to see you again soon, Jeremy!
- Ryan M.ID, ID04Apr 14, 2024
That drive thru takes forever when there is only 1 car in front of you. They lack ambition and drive and care for anything and it shows
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Jack B.
Apr 15, 2024
We never want to make you wait, Ryan. We'll be sure to step up our game and speed things up. Would you mind reaching out to us so we can get some more details about your visit? https://www.heyjackbox.com/.
- Jun 6, 2023
Out of curly fries. worker gave me attitude for having to call my wife who the food was for. got my order wrong. charge for sauce?! when did jack in the box start charging for ranch? ordered $25 worth of food and i can't get one ranch for each fry that i ordered? wow terrible, i won't be going back.
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Jack B.
Feb 21, 2024
This is disappointing to hear, Mike. You should always expect great service from our team. We hope you give us another opportunity to serve you better.
- Corryn J.Seattle, WA01Feb 21, 2024
Onions on the Jumbo Jack burger were rotten. The chicken burger was fine since it didn't have onion but the fact that anything was rotten completely ruined the experience.
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Jack B.
Feb 21, 2024
Hi Corryn. Thank you for your feedback. We take food safety and sanitation very seriously and would like to investigate this further. Please reach out to us at https://www.heyjackbox.com/
- Eric S.Overlake, Redmond, WA01Feb 11, 2024
This place is colder inside than it is outside. They want to charge me for ranch when they have the person before me one for free. Terrible customer service.
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Jack B.
Feb 21, 2024
This is disappointing to hear, Eric. You should always expect great service from our team. We hope you give us another opportunity to serve you better.
- Brenda M.WA, WA031Nov 5, 2023
Tacos are ok. Great customer service is a hit and miss. I ordered a sough dough sandwich and it did not taste anything like sour dough and it was plain and I was looking forward to eat it and when I did, I was sorry I ordered it.
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Jack B.
Feb 21, 2024
This is disappointing to hear, Brenda. Every Jack order should be on point! We hope you give us another opportunity to serve you better.
- Jeremy C.Bellevue, WA1638Jun 24, 2023
Don't come at 11pm on a Saturday. They've taken at least 5 minutes per car in the drive thru. There were 7 cars in front of us. This is fast food not a sit down restaurant. They have you trapped once in the line. I'll never come back here again.
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Jack B.
Feb 21, 2024
This is disappointing to hear, Jeremy. You should always expect great service from our team. We hope you give us another opportunity to serve you better.
- Silk A.Bayside, Everett, WA0402Jun 26, 2023
Came here after work because it's 80 degrees outside so thought I'd get a milkshake. They wait till after I get to the window to say oh the machines is experiencing problems it'll be a moment. They hand me a shake that's runny like water. So I go back inside. After waiting 20 mins I finally got my shake. This all could've been avoided if you guys would service ur machines like your supposed to
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Jack B.
Feb 21, 2024
Hi Silk. You should always have a positive experience and we’re sorry we let you down. Thank you for letting us know.
- Mel C.WA, WA01Sep 29, 2023
I actually hate this place, the lady rolls her eyes at us after she tells us back our order and it's wrong like always, she rolls her eyes at us when we ask for sauce. my fries are always cold. and this lady shut the window on us and we sat there for quite literally 20 minutes. I don't know why she's never been fired. Please save yourself and go to a different jack in the box.
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Jack B.
Feb 21, 2024
This is disappointing to hear, Mel. You should always expect great service from our team. We hope you give us another opportunity to serve you better.
- TrevJ 7.Woodinville, WA051Jul 12, 2023
Way too slow and they constantly struggle with basic orders. Don't go here if you just want a quick lunch.
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Jack B.
Feb 21, 2024
Hi there. You should always have a positive experience and we’re sorry we let you down. Thank you for letting us know.
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